Effective date: June 20, 2026

This Privacy Policy explains how Riadex ERP collects, uses, stores, and protects personal and operational data when customers use the platform, request demos, or contact support.

Information we collect

• Account details such as name, email address, phone number, company name, and login activity.
• Operational data submitted by customers inside ERP modules, including HR, finance, sales, and support workflows.
• Technical data such as browser type, IP address, session logs, and device information used for security and diagnostics.

How we use information

• To provide, secure, and improve the ERP service.
• To deliver onboarding, billing, account notifications, and support responses.
• To monitor abuse, investigate incidents, and comply with legal obligations.

Data sharing

We do not sell customer data. We may share limited information with infrastructure, payment, communications, or support providers only when needed to operate the service, and always under contractual or legal safeguards.

Retention and security

We retain data for as long as necessary to provide the service, meet contractual obligations, resolve disputes, and satisfy regulatory requirements. We apply administrative, organizational, and technical controls to protect customer information, but no system can guarantee absolute security.

Your responsibilities and choices

Customers are responsible for ensuring they have a lawful basis to upload and process data inside the platform. You may request access, correction, or deletion of account-level personal data by contacting our team.

Contact

For privacy questions or requests, contact [email protected].